Terms & Conditions

Welcome to Homey Bites! We’re so glad you’re here. To keep things running smoothly and ensure your experience is as seamless and delightful as our meals, we’ve laid out some terms and conditions. Give them a quick read—it’s all straightforward and simple!

Shipping and Delivery

Where We Deliver: We deliver across most of Kolkata.

Delivery Charges: No surprises here! All our prices include taxes and delivery charges—what you see is what you pay.

Order Deadlines: Planning ahead? Orders for the next day need to be placed before 8 PM of the previous day. If you place or change an order after that, it’ll be reflected in the following day’s delivery.

For weekly orders , you need to subscribe by Friday evening, to enjoy the following next weeks tiffin service.

Delivery Timings: We deliver within predefined time slots. While there’s no live tracking yet, you can count on us to be on time.

Need Help? If there’s a delay or you have questions about your order, reach out to us on WhatsApp 9433510227 or email us at inf.homeybites@gmail.com.


Order Acceptance and Confirmation

Once you place an order, you’ll receive a confirmation email, and it’ll also reflect in your account when you log in.

All orders are final upon confirmation. Double-check your details before placing your order—this helps us get it right the first time!


Payment

Payment Methods: We accept secure online payments through major cards and payment gateways. Your information is safe with us!

Payment Confirmation: Once your payment is successfully processed, you’ll get an email confirming your order. If there’s an issue with the payment, the order will be canceled, and we’ll notify you.

Fraudulent Activity: Please ensure you’re using your own payment method. We’re not liable for fraudulent transactions, but we’ll do our best to assist if something seems amiss.


Unavailability of Items

  • In rare cases, if a meal you ordered becomes unavailable, we’ll notify you right away. You can either switch to an alternative or get a full refund. Refunds will be processed within 7–10 business days.

Prohibited Sales

  • All our products are meant to be enjoyed through our official distribution channels. Reselling is strictly prohibited.

Applicable Law and Disputes

  • Any disputes arising from these terms will be governed by Indian law, and the courts in Barasat will have exclusive authority.

Data Usage

  • By using our website, you authorize us to contact you via call, email, or text about your orders and our services. Don’t worry—we won’t spam you!

Got questions?
We’re here to help! Contact us via WhatsApp at 9433510227 or email at inf.homeybites@gmail.com.

Thank you for choosing Homey Bites. Let’s make your experience as satisfying as our meals! 😊